Our Mission
JCM Pharmacy strives to make high quality and
affordable
medication available to people all over the world through discreet,
professional,
and courteous service.
About Us
Established in 1962 as a single story
storefront 'mom'
and 'pop' neighborhood pharmacy in Singapore. We've since
slowly
but surely expanded our privately owned company that now operates 45+
pharmacies
in South East Asia in India, Malaysia, Singapore, Thailand, and
Vietnam,
each branch owned and operated by a family member. We now
also
have shipping/product/logistics centers in 4 countries: Singapore,
Thailand,
the United Kingdom, including our main shipping center in Mumbai,
India:
supplying our own pharmacies and also exporting world class generic
Indian
pharmaceuticals worldwide. We are completely funded by internal
capital
and proudly do business the old fashioned way, without a single cent of
financing or debt. JCM Pharma is fully bonded and licensed to
export
pharmaceuticals by the FDA Maharashtra of the Government of India.
We went online in 1998 with a single
computer and dial
up internet connection, focusing on the sales of prescription skin
creams
(doing business under the name: RxCreams.com). At present,
we export more than 1,500 different medications of all drug
categories.
Our internet order center is unique in that each sales desk is occupied
by an actual pharmacist. More than a decade later this department
has tens of thousands of regular and repeat customers worldwide in more
than 70 countries. Our formula for continued success has
been
a simple one... reasonably priced quality medications and personalized
service. Our goal has always been to preserve that
neighborhood
pharmacy feel, where you are familiar with your pharmacist, and each
interaction
is one of mutual trust and understanding. For new customers, try
us and you'll see. For our regular customers, welcome back,
as always. Feel free to leave us some feedback on our feedback
blog:
JCM
Pharmacy Customer Feedback and Reviews
Products
We ship out products manufactured by major
global
pharmaceutical companies such as: Abbott, AstraZeneca, Bayer,
GlaxoSmithKline,
Johnson and Johnson, Ortho-McNeil, Roche, Sanofi, Schering-Plough,
Stiefel
Labs, etc. in India, Malaysia, and Singapore. These are the same
firms that you know 'from home' but more often than not, their overseas
pricing on the exact same products are lower than in their home
markets.
We also ship out Made in India medications from Indian multinational
pharmaceutical
firms such as Ajanta, Aventis, Cadila, Cipla, Ipca, Parex, Ranbaxy, RSM
Pharma, Sun Pharma and others. These manufacturers have been certified
and licensed by the local FDA and also export and license their drugs
in
all major markets, approved by various FDA organizations
worldwide.
All medications will arrive in the original manufacturer blister packs,
and in most cases we will not ship cardboard packaging to save on
volume
weight (and postal/shipping costs).
Payments
We are now a cryptocurrency payment only
operation. We Bitcoin, Bitcoin cash, Ethereum, Litecoin,
Dogecoin,
Stellar Lumens, and any other cryptocurrency that can be readily
converted to these coins.
Shipping and Shipping Terms
Upon receipt of payment, orders will be
shipped out
the next mailing day (which is typically within 24 hours and at most
within
72 hours if you order on a Friday night).
-
All packages are mailed out via first
class registered
air mail. Shipping is free and included in all pricing
for your convenience. The average shipment time frame, including
customs clearance time (both outbound and inbound) is around 15-20
mailing
days to most countries.
-
EMS shipping is available for an
additional $25
per package (but not recommended as your local customs service may
still
delay your order).
-
We operate 365 days a year with no working
holidays.
The only time shipments can be delayed is when there is a local
(Indian,
Malaysian, or Singaporean) postal/public holiday.
-
Tracking numbers will be emailed to
customers within
48 hours of mail out, or as soon as any particular shipping day's
numbers
are entered into our system. Please be patient with this as
we deal with hundreds of outbound packages every single day.
Guarantees and Refunds
We offer total loss (refund or reship) for up
to two
orders/shipments. Going forward after that, all shipments are at
the customer's own risk for arrival.
Customer Service and Support
All emails and inquiries will be answered
within one
business day, often sooner in real time. You can email us
at
cs@julietcharliemike.co
Our backup email address is jcmrx@yandex.com
if you feel like your emails (or our emails) aren't getting through or
getting filtered out as junk mail or spam. If you have any
comments or suggestions for improvement you'd like to
share
with us, we're always listening, feel free to write us.
|